Shipping & Return Policy

Shipping & Return Policy

UPS Transit Map

• All Orders received by 3:00 PM EST (Monday – Friday) are shipped same business day.
• All orders received after 3:00 PM EST (Monday – Friday) are shipped next business day.
• All ordered received on Saturday and Sunday are shipped on following Monday.

• Order Transit Time (Ground Shipping) – U.S. States only
o NYC, NJ, DE, CT, MD ( 1 Business Day)
o MA, NH, ME, VT, PA, VA, WV,NC, SC, GA, OH, KY, TN, MI, IN (2 Business Days)
o FL, AL, WI, IL, MN, IA, MO, AR, KS ( 3 Business Days)
o ND, SD, NE, CO, OK, MS, LA, TX, NM, AZ, CA (4 Business Days)
o MT, WY, UT, NV, ID, WA, OR, HI, PR (5 Business Days)

• Next Day Air and Second Day Delivery services are also offered at order checkout for little extra fees at customer request.

• Order Transit Time- International
o Canada ( 2-3 Business Days)
o All other Countries ( 3-5 Business Days)

Note: All orders processing and transit times are subjected to change due to weather, holidays or any unexpected interruption of operations.

Returns Policy: All merchandise can be returned for full refund or exchanged within 30 days from date of sale. Only tamper, sealed and not open merchandise can also be accepted within 90 days from date of sale. Items must be returned in the original manufacturer’s packaging if any, so we recommend you keep your packaging for at least the first 90 days after purchase. Customer is responsible for return back shipping fees unless in this case.

Flatirons Warranty: TMY offers one year warranty exchange on all Flatirons. Customer need to register Flatiron at time of purchase according to info on warranty card or save sales receipt instead.

Privacy and Security: TMY values the trust that our customers, associates, representatives and service providers when they give us personal information. We believe that privacy is more than an issue of compliance and endeavor to manage personal information in accordance with our core value of respect for the individual.

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